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SMS Terms

Program

Sovereign Lending Group Incorporated, doing business as SLG Mortgage (NMLS #189421), 3540 Howard Way, Suite 125, Costa Mesa, CA 92626, offers an SMS/MMS program. Customer care: 800-817-0201.

Types of messages

If you opt in, we may send:

  • Transactional or service-related texts, such as inquiry follow-up, appointment reminders, passcodes, loan-status updates, and account alerts.
  • Promotional or marketing texts about SLG Mortgage loan products, rates, and offers, but only if you separately opt in to marketing texts.

How to opt in

You opt in on our Quick Application / Home Loan Information Request form (and, when present, other first-party SLG forms) by checking the relevant unchecked box and submitting the form. Checking a box is optional and is not a condition of submitting an inquiry or obtaining a loan. You can also opt in by texting a keyword we publish, or by asking an SLG Mortgage loan officer. Consent is specific to Sovereign Lending Group and is not transferable or shareable with any other company for its own marketing.

Frequency and rates

Message frequency may vary (up to 8 messages per month). Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

HELP and STOP

Reply HELP for help, or call 800-817-0201. Reply STOP to cancel SMS from this program. You may also opt out by telling your loan officer or calling 800-817-0201. We will honor opt-out requests promptly. Opting out of texts does not affect your loan application. After you opt out, we may send a one-time confirmation of the opt-out.

Service providers

We may use service providers (including a texting platform) solely to deliver messages you requested or consented to. We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties for their own marketing.

Related policies

See our Privacy Statement and Terms of Service. For licensing, see State Licensing.